# How to add and remove users *Students and teachers in the TeachCenter are normally synchronised automatically with TUGRAZonline, both for regular courses and exams.* *Published: 14 February 2022 · Updated: 15 May 2024* In certain cases, participants must be manually enrolled in the TeachCenter course. You can also remove these people from the course or extend their enrolment. ## Automatically adding users to the course ## Who automatically gets access to a course? [In the TeachCenter:](https://tc.tugraz.at/) Teachers, tutors and students who are registered for the course in TUGRAZonline are automatically imported and do not have to be added manually. [In the TeachCenter Exam:](https://exam.tugraz.at/) Examiners and students who are registered for the exam in TUGRAZonline are automatically synchronised and do not have to be added manually. ## When does the automatic synchronisation take place? The automatic synchronisation in the TeachCenter and TeachCenter Exam takes place once every 24 hours, always at night. **If you register for the course or exam today, you will not have access to the TeachCenter course until tomorrow!** In special cases (e.g. if students register for the exam at short notice and would not be imported to the TeachCenter until the next day), **synchronisation can also be triggered manually** at any time. See the next point for step-by-step instructions. ## How to start the synchronisation process on demand Sometimes it is necessary to start the automatic synchronisation at a time other than at night. Example: A student has registered for at short notice and is registered in TUGRAZonline, but not yet in the TeachCenter. In this case, the **synchronisation can be started manually by teachers** (not by tutors!). To do this, go to the main menu – **More** **–** **Synchronisation.** Click **Synchronise all** to start the process. You will see a notification that the synchronisation has been queued. You can leave this page.  *Menu to start synchronisation*  *Info text that synchronisation is queued* In the **Preview**, you can check who would be enrolled in the course if you started the synchronisation. ## Manually adding users to the course ## Who needs to be enrolled manually? People **who are not registered in TUGRAZonline for the course or exam (and cannot be registered) but need access to the course** must be registered manually. This concerns, for example: - Students who need the materials and can no longer be registered for the course - Tutors who are not registered as such in TUGRAZonline - Secretaries and heads of institutes ## How to manually enroll someone All teachers in a TeachCenter course can enrol other people. Tutors do not have this right. To add a person manually (e.g. individual students from previous semesters, institute secretaries): - Click on **Participants** in the main menu at the top.  *Participants menu is located in the main menu* - Click on **Enrol users** at the top.  *Enrol users button in the participants menu* - Select the desired role (e.g. teacher) in the following menu via **Assign role.** - Search for the person by typing their name or e-mail. You can also search for more than one person and then add them all together. - Click **Enrol** **users**. Repeat this process as often as you like.  *Set enrolment options such as the role* Manually enrolled users **remain enrolled in the course for one year for data protection and copyright reasons** and are then automatically removed unless their enrolment is renewed. ## Unenrolling users from a course ## Unenrolling automatically synced users Persons who are registered for the course in TUGRAZonline are **automatically removed from the TeachCenter course when the semester changes.** The date of the semester change is always communicated via the [TeachCenter FAQ](https://tugraz.at/go/faq-tc) and on the TeachCenter dashboard. TeachCenter Exam courses will be **deleted 6 months after the exam** and all users will thus lose access. If a person who was automatically synchronised from TUGRAZonline **deregisters from the course or exam in TUGRAZonline, this person is also automatically removed** from the respective TeachCenter course. ## Unenrolling manually synced users Manually enrolled users are **automatically removed after one year, but can also be removed manually earlier.** - Click on **Participants** in the main menu at the top. - Search for the user. - Click on the **red trashcan symbol** on the far right of the user you want to unenrol.  *Unenrolling a user from the participants menu* - Confirm the unenrolment by clicking on **Unenrol**. ## Frequently asked questions about enrolment ## How to enrol someone for more than a year For data protection and copyright reasons, **manually enrolled users always have access for one year from the date of enrolment.** If necessary, you can extend the enrolment. - Click on **Participants** in the main menu at the top. - Search for the user using the letter or text filters. - Click on the **gear symbol** on the far right of the user in question.  *Edit the enrolment duration from the participants menu* - Select a **new enrolment end date** (e.g. the last day of the semester). - Click on **Save changes** to confirm.  *Setting a new end of enrolment date* Users who are synchronised via TUGRAZonline can, for example, **register again for the course in the following semester** and thus continue to have access to the TeachCenter course. ## Can our secretary get access to our institute’s courses? Generally yes, with the consent of the teachers or the head of the institute. To give secretaries access to individual courses, **manually enrol them in the course** or add them in TUGRAZonline. To give secretaries **automatic access to all current and future courses of the institute,** contact [TeachCenter support](mailto:tc@tugraz.at) (include approval by the head of the institute). The support team can create a special enrolment so that this person has editing rights in all courses of the institute and is also automatically added as soon as a new course is created for the institute. ## Help & contact For questions on TeachCenter / TeachCenter Exam: [tc@tugraz.at](mailto:tc@tugraz.at)